Status and Reason Mappings
Transaction Status Values
Jumio Plaform Status
| Status | Description |
|---|---|
| INITIATED | The transaction has been created but no data has been captured yet |
| ACQUIRED | Required data (e.g., images or inputs) has been successfully captured |
| PROCESSED | The transaction has been processed and results are available |
| SESSION_EXPIRED | The user session expired before completing the transaction |
| TOKEN_EXPIRED | The authorization token expired before the transaction could be completed |
Netverify Status
| Status | Description |
|---|---|
| PENDING | The transaction is created and waiting to be initiated |
| INITIATED | The verification process has started |
| ACQUIRED | Required data (e.g., images or inputs) has been successfully captured |
| DONE | The verification flow is completed from the user side |
| PROCESSED | The transaction has been processed and results are available |
| FAILED | The verification process failed due to an error or rejection |
| SESSION_EXPIRED | The user session expired before completing the transaction |
| TOKEN_EXPIRED | The authorization token expired before the transaction could be completed |
Verification Reject Reasons
For a Netverify transaction, if a scanned or uploaded document has a status value other than APPROVED_VERIFIED, the verification data includes a rejectReason object that includes a code number and a description. A Jumio Platform transaction includes an overall decision that is based on the decisions rendered by each capability in the transaction workflow. Values corresponding to the reject reason descriptions are contained in nested decision.details.label fields provided by each capability.
For each Netverify document status the table shows the associated verification reject reason codes and descriptions, and the corresponding capability decision detail label in the Jumio Platform.
Document Status: APPROVED_VERIFIED
| Netverify: document.status | Jumio Platform Capability: code decision.details.label |
|---|---|
| APPROVED_VERIFIED | All capabilities: OK |
Document Status: DENIED_FRAUD
| Netverify: verification.rejectReason rejectReasonDescription | Jumio Platform Capability: decision.details.label |
|---|---|
| [100] MANIPULATED_DOCUMENT | IMAGE_CHECKS: MANIPULATED_DOCUMENT |
| [106] FAKE | IMAGE_CHECKS: FAKE |
| [107] PHOTO_MISMATCH | IMAGE_CHECKS: GHOST_IMAGE_DIFFERENT |
| [108] MRZ_CHECK_FAILED | DATA_CHECKS: MRZ_CHECKSUM |
| [110] CHIP_DATA_MANIPULATED | DATA_CHECKS: NFC_CERTIFICATE |
| [111] MISMATCH_PRINTED_BARCODE_DATA | DATA_CHECKS: MISMATCHING_DATAPOINTS |
| [112] CHIP_MISSING | IMAGE_CHECKS: CHIP_MISSING |
| [113] MISMATCHING_DATA_REPEATED_FACE | DATA_CHECKS: MISMATCHING_DATA_REPEATED_FACE |
| [114] DIGITAL_MANIPULATION | IMAGE_CHECKS: DIGITAL_MANIPULATION |
| [115] MISMATCH_HRZ_MRZ_DATA | DATA_CHECKS: MISMATCH_HRZ_MRZ_DATA |
| [116] SUPERIMPOSED_TEXT | IMAGE_CHECKS: SUPERIMPOSED_TEXT |
| [118] MISMATCH_FRONT_BACK | IMAGE_CHECKS: MISMATCH_FRONT_BACK |
| [119] HIGH_FRAUD_RISK | DATA_CHECKS: HIGH_FRAUD_RISK |
| [205] PUNCHED_DOCUMENT | IMAGE_CHECKS: PUNCHED |
Document Status: DENIED_UNSUPPORTED_ID_TYPE
| Netverify : document.status | Jumio Platform Capability: decision.details.label |
|---|---|
| DENIED_UNSUPPORTED_ID_TYPE | USABILITY: UNSUPPORTED_DOCUMENT_TYPE |
Document Status: DENIED_UNSUPPORTED_ID_COUNTRY
| Netverify : document.status | Jumio Platform Capability: decision.details.label |
|---|---|
| DENIED_UNSUPPORTED_ID_COUNTRY | USABILITY: UNSUPPORTED_COUNTRY |
Document Status: ERROR_NOT_READABLE_ID
| Netverify: verification.rejectReason rejectReasonDescription | Jumio Platform Capability: decision.details.label |
|---|---|
| [210] CAMERA_BLACK_WHITE | USABILITY: BLACK_WHITE |
| [214] MISSING_FRONT | USABILITY: MISSING_PAGE |
| [209] MISSING_SIGNATURE | USABILITY: MISSING_SIGNATURE |
| [201] NO_DOCUMENT | USABILITY: NOT_A_DOCUMENT |
| [200] NOT_READABLE_DOCUMENT | USABILITY: BAD_QUALITY |
| [103] PHOTOCOPY_COLOR | USABILITY: PHOTOCOPY |
| [104] DIGITAL_COPY | USABILITY: DIGITAL_COPY |
| [211] DIFFERENT_PERSONS_SHOWN | IMAGE_CHECKS: DIFFERENT_PERSON |
| [213] INVALID_WATERMARK | IMAGE_CHECKS: WATERMARK |
| [300] MANUAL_REJECTION | IMAGE_CHECKS: OTHER_REJECTION |
| [202] SAMPLE_DOCUMENT | IMAGE_CHECKS: SAMPLE |
Document Status: NO_ID_UPLOADED
| Netverify: document.status | Jumio Platform Capability: decision.details.label |
|---|---|
| NO_ID_UPLOADED | USABILITY: NOT_UPLOADED |